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In today’s advanced data centers, customers are looking for providers to prolong their existing IT infrastructure, while ensuring maximum availability and reliability. The Audax Enterprise Storage for EVA, 3PAR and NetApp support offering allows customers to extend the life of their storage equipment, minimizing the need to purchase new storage systems while keeping maintenance costs manageable.
Audax Solutions complete Enterprise Storage support offering includes 24/7/365 access to our industry experts for exceptional hardware and software support. The Phone Home feature comes standard with all of our solutions, alerting our engineers of potential hardware issues and automatically creating tickets. This allows our engineers to respond and immediately diagnose hardware issues before they impact the customer. Additionally, through our Professional Services offering, Audax offers customers the option of EVA, 3PAR and NetApp remote monitoring, integrating with data center monitoring tools and providing proactive reporting.
As a trusted resource in data center maintenance support services, Audax delivers Enterprise Storage solutions with the customer in mind, allowing them to allocate resources to other IT initiatives. Customers rely on their systems to keep their business running, with our service-focused mindset, they turn to Audax Solutions for creative support solutions, 24/7/365.